This is a quality tool to help ensure precise communication with your customers.
- Get an overview of the four behavioural tendencies in the Persolog person profile-model.
- Learn to evaluate the customer’s personality.
- Plan the good customer conversation.
- Customize the sales-pitch to the customer’s needs.
First you fill out the questionnaire and chart the graphs. Then there is a review of the elements in a sales call with a final reflection on the sales process.
This course fits very well in conjunction with the sales course