Kundebehandling

This is a quality tool to help ensure precise communication with your customers.

  • Get an overview of the four behavioural tendencies in the Persolog person profile-model.
  • Learn to evaluate the customer’s personality.
  • Plan the good customer conversation.
  • Customize the sales-pitch to the customer’s needs.

First you fill out the questionnaire and chart the graphs. Then there is a review of the elements in a sales call with a final reflection on the sales process.

This course fits very well in conjunction with the sales course